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Legal Policies

Complete legal documentation governing our services and data practices. NexiumBridge is committed to transparency and regulatory compliance.

Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Introduction

NexiumBridge ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our consulting services, in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection laws (LOPDGDD).

2. Data Controller

The data controller responsible for your personal data is:

NexiumBridge

Calle Rúa Mayor, 14
37002 Salamanca, España

Email: [email protected]

Phone: +34 609 184 627

3. Information We Collect

We may collect the following categories of personal data:

  • Identity Data: Full name, job title, company name
  • Contact Data: Email address, telephone number, postal address
  • Technical Data: IP address, browser type and version, operating system, device information
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
  • Communication Data: Records of correspondence when you contact us

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent for specific purposes
  • Contractual Necessity: To perform our consulting obligations under our service agreements
  • Legitimate Interest: For our business operations, marketing, and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our consulting services
  • To communicate with you regarding projects, inquiries, and service updates
  • To process payments and maintain financial records
  • To improve our website functionality and user experience
  • To send marketing communications (with your consent)
  • To comply with legal obligations and resolve disputes

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Client data is retained for the duration of the business relationship plus six (6) years to comply with Spanish tax and accounting obligations. Marketing data is retained until consent is withdrawn.

7. Your Rights

Under the GDPR and Spanish data protection law, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data to another controller
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training on data protection practices.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

NexiumBridge

Calle Rúa Mayor, 14, 37002 Salamanca, España

Email: [email protected]

Terms of Service

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Acceptance of Terms

By accessing or using the services provided by NexiumBridge ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

NexiumBridge provides enterprise consulting services including but not limited to technical architecture audits, digital transformation roadmaps, cloud optimization, cybersecurity assessments, team training programs, legacy system modernization, data analytics strategy, and API integration consulting.

3. Service Engagement Process

All consulting engagements follow our structured curriculum methodology:

  • Discovery Phase: Initial consultation to understand requirements and objectives
  • Proposal: Detailed scope, timeline, and pricing provided for approval
  • Execution: Systematic delivery with regular progress updates
  • Knowledge Transfer: Documentation and team enablement

4. Fees and Payment

Service fees are outlined in individual proposals and service agreements. Payment terms are net 30 days from invoice date unless otherwise specified. Late payments may incur interest at the rate of 1.5% per month. All prices are quoted in Euros (EUR) and exclude applicable taxes (IVA).

5. Client Obligations

Clients agree to:

  • Provide timely access to relevant systems, data, and personnel
  • Designate a primary point of contact for project coordination
  • Review deliverables within agreed-upon review periods
  • Make decisions necessary to maintain project timelines

6. Intellectual Property

Upon full payment, clients receive a perpetual, non-exclusive license to use all deliverables created specifically for their engagement. NexiumBridge retains ownership of proprietary methodologies, frameworks, and tools used in service delivery.

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives termination of the service agreement for a period of three (3) years.

8. Limitation of Liability

NexiumBridge's total liability for any engagement shall not exceed the total fees paid for the specific service giving rise to the claim. We shall not be liable for indirect, consequential, or incidental damages.

9. Termination

Either party may terminate a service agreement with thirty (30) days written notice. Upon termination, the client shall pay for all services rendered up to the termination date. Confidentiality obligations survive termination.

10. Governing Law

These Terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Salamanca, Spain.

11. Contact

NexiumBridge

Calle Rúa Mayor, 14, 37002 Salamanca, España

Email: [email protected]

Phone: +34 609 184 627

Cookie Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us understand how you use our site and improve your browsing experience.

2. How We Use Cookies

NexiumBridge uses cookies for the following purposes:

  • Essential Cookies: Required for basic site functionality and security. These cannot be disabled.
  • Functional Cookies: Remember your preferences and settings to enhance your experience.
  • Analytics Cookies: Help us understand how visitors interact with our website (anonymized data).

3. Types of Cookies Used

Cookie Purpose Duration
session_id Maintains session state Session
nxb_cookies Stores cookie consent preference 1 year
_ga Google Analytics (anonymized) 2 years

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies may impair website functionality.

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Privacy, Search, and Services > Cookies

5. Third-Party Cookies

We may use third-party services (e.g., Google Analytics) that set their own cookies. These services have their own privacy policies governing their use of information. We do not control third-party cookies.

6. Changes to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.

7. Contact

For questions about our Cookie Policy, contact:

NexiumBridge

[email protected] | +34 609 184 627

Calle Rúa Mayor, 14, 37002 Salamanca, España

Refund Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Our Commitment

At NexiumBridge, client satisfaction is our priority. We are committed to delivering consulting services that meet or exceed expectations. If you are not satisfied with our services, we have established the following refund procedures.

2. Service Delivery Disputes

If you believe a service was not delivered as specified in the service agreement:

  • Contact us within fifteen (15) days of the service completion date
  • Provide detailed documentation of the discrepancy
  • We will review your claim within ten (10) business days
  • If validated, we will either re-perform the service or issue a partial refund proportional to the undelivered scope

3. Cancellation Before Work Begins

If you cancel a service engagement before work has commenced:

  • More than 14 days before start: Full refund of any prepayments
  • 7-14 days before start: 75% refund of prepayments
  • Less than 7 days before start: 50% refund of prepayments
  • After work has begun: Refund calculated based on work completed vs. remaining scope

4. Mid-Engagement Cancellation

If a service engagement is cancelled after work has begun:

  • Payment is due for all work completed up to the cancellation date
  • Any prepayment for undelivered services will be refunded within thirty (30) days
  • All deliverables completed to date will be provided to the client

5. Non-Refundable Items

The following are not eligible for refunds:

  • Third-party costs incurred on behalf of the client (software licenses, cloud infrastructure, etc.)
  • Services delivered and accepted by the client
  • Training programs where materials have been distributed
  • Custom development work that has been deployed to production

6. Refund Processing

Approved refunds will be processed within thirty (30) business days using the original payment method. Refund requests should be submitted to [email protected] with the subject line "Refund Request - [Service Name]."

7. Dispute Resolution

If you disagree with a refund decision, you may request a review by our management team. Unresolved disputes may be submitted to mediation or arbitration in Salamanca, Spain, in accordance with Spanish law.

8. Contact for Refund Requests

NexiumBridge

Email: [email protected]

Phone: +34 609 184 627

Address: Calle Rúa Mayor, 14, 37002 Salamanca, España

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